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Re-Envision Public Websites

Our public websites are essential service points as well as portals for learners and researchers to discover the full impact of library services, collections, and expertise. This initiative aims to measurably improve the accessibility, usability, and quality of our library public websites by centering diverse communities of users in the design and implementation of a digital content strategy and improved information architecture.

Status: 

ACTIVE

UC San Diego Strategic Goals

Student experience
Diversity and access
Sustainable infrastructure

Pillars and Strategies

  • Pillar 2: Innovation and Inquiry
    • Strategy 1: Advance our users’ abilities to critically use, evaluate and synthesize information
    • Strategy 3: Anticipate evolving needs of users in delivering services and materials
  • Pillar 3: Social Justice
    • Strategy 1: Place the voice of our community at the center of our work
  • Pillar 4: Responsible Stewardship
    • Strategy 3: Implement continuous improvement methods to reduce the burden of work, and deliver measurable positive impacts on service performance

Intended Outcomes

  • Inclusive Design
    • Inclusive design process, as measured through depth and range of meaningful engagement with diverse campus community groups
  • Content Strategy & Information Architecture
    • Creation of a user-centered content strategy for the Library Public Website
    • Transparent documentation of roles and responsibilities for content stewardship
    • Creation of a user-centered information architecture
    • Implementation of a user-centered content strategy for the Library Public Website
    • Implementation of a user-centered information architecture
    • Improved user interactions, especially in areas of service discovery and understanding, as measured through user feedback and testing
  • Foundational Standards
    • Fulfillment of the Foundational Standards for Library Public Websites, including:
      • Increased accessibility score as measured through SiteImprove
      • Increased usability, as measured through user testing
      • Increased accuracy of web content, as measured through SiteImprove
      • Increased search engine optimization and discoverability of content, as measured through SiteImprove